FAQ

WHERE DO YOU SHIP?

We ship all over India 

HOW MANY DAYS DOES DELIVERY TAKE? 

Standard Shipping orders are are delivered in 7-10 working days.

Once dispatched, you will get an automated SMS /Email update from our shipping partner with the tracking details.

HOW DO I KNOW IF MY ORDER IS CONFIRMED?

If order has been placed, you would have got an automated SMS from Razorpay confirming your transaction.

You would have got a confirmation mail as well. Sometimes it comes in the promotions/spam folder.

You will also be getting the updates via SMS on the number provided once the order has been shipped

CAN I CHANGE/CANCEL MY ORDER?
WHAT IS YOUR RETURN POLICY?

Once placed we do not refund orders.

We do understand that sometimes a garment may not fit you the way you had imagined, and in case of that, we do provide size exchanges within 72 hours of receiving the parcel.

STILL HAVE QUESTIONS?

Email us at support@itswhoknows.com or drop us a dm on instagram @who.knowsofficial