Privacy Policy

Your Privacy, Our Promise.

At Who Knows, we value the trust you place in us. Protecting your personal information is not just a priority—it’s a responsibility we take seriously. This Privacy Policy lays out how we collect, use, and protect your data when you interact with our brand, whether you’re browsing, shopping, or just vibing with us online.

1. What We Collect
We collect two types of information:

A. What you share with us:

Name, email address, phone number

Shipping and billing address

Payment details

Any messages or queries you send our way

B. What we collect automatically:

Usage data through cookies (like your device type, browser, and pages visited)

Information to help us personalize your experience and improve our website

2. How We Use Your Info
We use your information to:

Process your orders smoothly

Keep you updated on your purchases

Offer personalized experiences

Provide customer support

Send updates or promotions (if you’ve opted in)

Understand what you love through analytics and make things better

3. Cookies = A Better Experience
Yep, we use cookies (not the edible kind) to:

Keep you logged in during your session

Remember your preferences

Track website performance and improve user experience

You can manage or disable cookies via your browser settings—but doing so might affect how the site works for you.

4. We Don’t Sell Your Info. Period.
We do not sell your personal data to anyone. Ever.
However, we may share it with trusted third-party services for:

Payment processing

Order shipping

Analytics and marketing (strictly to serve you better)

We may also disclose information when legally required or to protect our brand.

5. Keeping Your Info Safe
We use strong security measures—both digital and physical—to safeguard your data against unauthorized access, changes, or loss.

6. Your Consent
By using our website and services, you're cool with us collecting and using your data as outlined above. We may update this policy occasionally, so we recommend checking back every now and then.

7. Need Help or Have Questions?
We’ve got you. Reach out to us here:

Email: support@itswhoknows.com
Phone: +91 7899543101 (12:00 PM – 8:00 PM)
Instagram: @who.knowsofficial